Part of the NEDAVI family · official Chofu importer in Eastern Europe +40 757 026 503 office@pompacaldura.ro Monday – Friday, 9:00 – 17:00
Chofu Heat pumps by NEDAVI

Guide

Heat pump installation and service in Oradea and Bihor

NEDAVI is at Str. Greierului nr. 28, Oradea, with Chofu heat pumps in stock. We deliver in 3–5 working days, and certified Chofu partner installers do the installation throughout Bihor County.

Chofu heat pump installed next to a house, with the hot water cylinder in the plant room

If you live in Oradea or anywhere in Bihor County, your heat pump is a few kilometres away: NEDAVI COM SRL is at Str. Greierului nr. 28, Oradea, jud. Bihor, with Chofu heat pumps in stock at the warehouse there. Delivery takes 3–5 working days. The installation is done by a certified Chofu partner installer that we coordinate from Oradea, usually scheduled within 2–3 weeks. Below you will find the design temperature we use for Bihor, the projects we have done in the county and what a job looks like from the first visit to the first year of service.

Where to find us in Oradea

NEDAVI has worked out of Oradea since 1994, first with solar thermal panels and, since 2018, as the official Chofu importer for Eastern Europe. The office, the warehouse and the showroom are all in the same place:

NEDAVI COM SRL
Str. Greierului nr. 28, Oradea, jud. Bihor
Phone: +40 757 026 503 · Monday to Friday, 9–17

The map, opening hours and contact form are on our page about heat pumps in Oradea.

In the showroom we have a 10 kW Chofu installed and running. It is worth coming by to hear it from a metre away: that is the difference between a decibel figure on a data sheet and what you actually hear in the garden. If noise and placement are on your mind, we have a separate article on noise and where to put the outdoor unit.

You can collect the heat pump from the warehouse free of charge once we tell you it is ready, or have it delivered by courier. The courier leaves the goods at the kerb, and unloading and moving them to the installation spot are up to you. When the quote includes installation, transport appears as a separate line in it.

What design temperature applies in Oradea

A heat pump is sized for the coldest day the design takes into account, not for an average winter. Public sources do not agree on Oradea, and it is worth knowing this before you compare quotes.

Outdoor design temperature for Oradea, by source
SourceZoneDesign temperature
Table of localities in Order 101/2013, as reproduced by softwarecalculg.roII−15 °C
Climate zone map, Mc 001-2022, as reproduced by proiectare-constructii.roIII−18 °C

Our sizing tool starts from −15 °C for Oradea. Our old website said −18 °C, and some maps still put the city in zone III. Three degrees is not dramatic. With 20 °C indoors you calculate for a difference of 35 or 38 degrees, roughly 9% more heat loss through the walls. Ten centimetres of insulation more or less moves the result far more.

The county is not just Oradea and the western plain, though. Towards the Apuseni Mountains, at higher altitude, winters are harsher. For every house the technician checks the zone during sizing, by locality, and calculates with that temperature rather than one value for the whole county. The reference method is SR EN 12831-1 with the Romanian national annex (ASRO, SR EN 12831-1:2017/NA:2022).

Chofu heat pumps run down to −20 °C outside, so there is still a margin at −18 °C. Output drops as the air gets colder, which is why we read the data sheet at −7 °C and not only the power in the model name. The full calculation, with the table by floor area, is in the guide on how many kW you need.

Houses in Bihor and the heat pump that suits them

In Bihor we mostly see two situations. One is the older house with classic radiators and a wood or gas boiler. The other is the new, well insulated house with underfloor heating, where the owner does not want a gas connection.

For radiators we almost always choose an R290 heat pump, because it heats the water to 75 °C, about what radiators sized for a boiler expect. Sometimes two or three radiators need replacing, never the whole system up front. We covered this in detail in heat pumps with old radiators. With underfloor heating, water at 30–35 °C is where a heat pump is most efficient; the details are in the article on heat pumps and underfloor heating.

One thing to know if you are buying now: from 1 January 2027, new monobloc heat pumps with R32 can no longer be placed on the EU market under Regulation (EU) 2024/573 (EUR-Lex). Units already installed remain legal and can be repaired. The full comparison is in R290 vs R32.

Projects in Bihor you can check

We are not asking you to take our word for it. Here are four jobs in the county, each with the problem it started from and the solution we chose.

Chofu projects in Bihor County
ProjectLocationOutputWhat was solved
Hanul PescarilorOradea48 kWThree units in cascade replaced two gas boilers at a restaurant with rooms; installed in stages without closing the restaurant
Pensiunea AnaMariaBăile Felix16 kWThree-phase unit with a 300 l cylinder, for the hot water every room uses in the morning
Vila VeronicaBihor10 kWR290 instead of a wood boiler, keeping the existing radiators
Timber-frame houseBihor6 kWNew, well insulated 110 m² house with underfloor heating throughout

Vila Veronica is the case we meet most often: a wood boiler, radiators designed for 70 °C water and owners who did not want to rebuild the system. Only the connection was changed and a buffer tank was added. Pensiunea AnaMaria shows the other side of the problem. There, heating output was not the hard part; the hard part was hot water for every room in the same hour. For larger buildings with a three-phase supply, see also the article on the 16 kW three-phase heat pump.

Heat pump installation in Oradea: how it goes

The order is the same for a house in Oradea and one at the other end of the county. Only the drive changes.

From the first conversation to commissioning
StageWhat you doWhat we and the installer doHow long
SizingFill in the sizing tool or the quote requestCalculate the heat load and choose the heat pump, cylinder and, if needed, bufferreply within one working day
QuoteCompare and acceptItemised quote: heat pump, cylinder, installation, transporttogether with the sizing
DeliveryPay online or by bank transferPrepare the equipment from stock in Oradea3–5 working days
SchedulingPick a dateAgree it with the partner installer you choseusually 2–3 weeks
Installation and start-upBe at home at the end for the handoverCoordinate; the partner installer fits, fills, bleeds, starts the pump and sets the heating curveone day, two with cylinder and pipework

What we check on site

Some things do not show up in a form. We look at where the outdoor unit will go and how far it is from the cylinder and the manifold, because pipework is paid by the metre. With R290 we check the protection zone around the unit: it must not contain windows, air vents or drains. We also check the electrical panel, whether your supply is single-phase or three-phase and, with radiators, whether each room has emitters large enough for cooler water.

Installation day

The outdoor unit goes on an anti-vibration stand. Then come the pipes to the cylinder and manifold, the expansion vessel, the electrical connection and the protection devices in the panel. Chofu heat pumps are monobloc, with the refrigerant sealed in the outdoor unit at the factory. Only water enters the house, so the installation does not require F-gas certification. The full list is on the installation page.

Commissioning

At the end the installer fills, bleeds and balances the system, then sets the heating curve for your house and shows you on the controller what to change and what to leave alone. Commissioning by a qualified person is one of the warranty conditions, so it is not a step to skip. One heat pump was even started in freezing weather, at −12 °C, on a job in Sălaj, without a backup electric heater.

Heat pump installer in Oradea, or your own

You do not have to use one of our partner installers. You can buy just the heat pump and have your own installer fit it. In that case we send them the hydraulic diagram and support them by phone during commissioning, free of charge.

What you need to know: the commercial warranty, 3 years on the unit and 5 years on the compressor, requires commissioning by a qualified person and an annual service. The 2-year legal guarantee of conformity applies in any case. The exact conditions are on the warranty page. If you are not sure your installer can do the start-up, tell us before, not after.

Service after the warranty

Chofu has no subsidiary in Romania. Service is handled by NEDAVI from Oradea, and if you live in Bihor that means a short drive. We also do the annual service. Spare parts reach anywhere in the country within 48 hours, and repairs do not stop when the warranty ends.

If the refrigerant circuit of an R290 heat pump ever has to be opened, the job is done by a technician trained for flammable refrigerants, with the right tools. It is not a repair for anyone with a refrigerant kit. For running costs year to year, see what a winter with a heat pump costs.

Who installs in and around Bihor

In Bihor, Satu Mare, Sălaj, Arad and Cluj we coordinate the installation directly from Oradea, with a Chofu partner installer from the area. In the rest of the country the work is done by certified installers from the Chofu partner network, vetted by NEDAVI: we give you the details of those in your county and you choose. If you are not sure which applies to you, put your locality in the quote request.

Frequently asked questions

Can I see a heat pump running in Oradea?

Yes. At our office at Str. Greierului nr. 28 there is a 10 kW Chofu installed and running. Come Monday to Friday, 9–17, to see it and hear it.

How long until my heat pump is installed?

The equipment is in stock in Oradea and ships within 3–5 working days of payment. Installation in Bihor is usually scheduled within 2–3 weeks and takes one day, or two with a new cylinder and pipework.

What outdoor temperature do you use for Bihor?

For Oradea we start from −15 °C, zone II. Some sources give −18 °C, zone III, so the technician checks the zone for your locality during sizing.

Can I get a heat pump installed outside Oradea?

Yes. Throughout Bihor County and in Satu Mare, Sălaj, Arad and Cluj we coordinate the job from Oradea with a partner installer from the area. Elsewhere, you choose from the certified Chofu partner installers in your county.

Can I get the heat pump through Casa Verde?

No state programme currently funds heat pumps. If AFM opens a new round, we prepare the technical documentation free of charge. The mistakes that get applications rejected are in this article.

Who does the annual service?

NEDAVI does. The annual service is a condition of the 3-year unit and 5-year compressor warranty.

Next step

Put your house's figures into the sizing tool to see the right model and the floor area it covers. For the final figure with installation in Bihor, send us the details and you will get an itemised quote within one working day. Or drop by on Str. Greierului.

Next step

Find the heat pump that fits

Same questions, two minutes, no contact details.

Next steps

If you're clear on the output

Your next step depends on where you've got to: the figure for your house, the models that cover it, or who does the installation.